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FAQS

Find answers to all your questions about security screens and doors, and our services, right here. If you have a question that is not answered here please let us know by email.

Find answers to questions about...

Triple lock

Security

Security standards, features and effectiveness of security screens

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Safety

Safe exit, fall prevention and bushfire requirements

Panther Protect sliding security door

Style

Visibility, airflow, pets, casement windows and cleaning

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Services

Cost, colours, quoting and installation

Security questions

What types of security screens do you offer?

At Southside Screens we offer a choice of security screens and doors! We supply and install quality products made in South East Queensland from leading manufacturers Prowler Proof, Panther Protect, and Decoview. Security screens are available in stainless steel mesh, perforated aluminium, diamond grille, and lasercut aluminium.

Do security screens really work?

We’ve all heard people say that if someone really wants to break into your house, they’ll find a way in. While that might be true, most break-ins are a matter of opportunity. Security screens and security doors work by making your home a less attractive opportunity. Installed correctly, they also provide a physical barrier that makes it extremely difficult – if not impossible – for someone to break through the security screen. The quality of the screen and the installation are paramount – security screens must be manufactured and installed according to the Australian Standards. If you see a door advertised as a ‘barrier’ door, it’s not really a security door.

What standards do security screens need to meet?

Security screens doors need to meet Australian standards for construction of the doors and window screens (AS5039) and their installation (AS5040). AS5041 specifies the tests that screens need to pass to be classified as a security screen.

  • AS5039 sets the minimum requirements, and required performance for the manufacture of all types of hinged and sliding security doors and security windows.  The screens and grilles must be able to resist attempted break-ins, and it should be very difficult to slice through a screen or penetrate a grille.

  • AS5040 sets the minimum requirements for the installation of all types of security doors and windows. Security screens should be installed in a way that prevents an intruder prying the screen from its hinges or frame and gaining access to the house.

  • AS5041 sets out the required tests and methods of testing for security screen doors and windows. Key tests include the dynamic impact, jemmy, pull, probe, shear and knife shear tests.

Other relevant standards include:

  • AS3595 Construction of buildings in bushfire prone areas, which states the requirements to improve building resistance to bushfire attack.

  • Building Code of Australia Advisory note on the protection of openable windows, which states the requirements for fall prevention measures.

  • AS1170.2 Wind driven debris, which specifies the tests for simulating the effect of wind driven debris during a cyclone—although this is not required in Brisbane.

How do I know that the product complies with Australian Standards?

Compliant security screens and doors will have a AS5039 compliance label attached to the frame. XXinsert photo?

Compliant security screens and doors we sell are:

  • All Panther Protect products

  • Prowler Proof – ForceField

  • Prowler Proof – Protec

  • Prowler Proof – Diamond grille (welded and snaplock)

  • Decoview – most designs.

Prowler Proof Guardian screens meet the fall prevention requirements, but do not meet the requirements to be classified as security screens.  

What security screen mesh do you use?

Both Prowler Proof and Panther use 316 marine grade stainless steel mesh. 316 grade stainless steel provides added protection against corrosion, particularly against chlorides and salt, making it ideal for use in coastal South East Queensland.

Do you have aluminium security doors?

Both Decoview perforated aluminium doors and Prowler Proof Protec doors are made from a single sheet of aluminium.

Decoview perforated design doors have a frame made of high quality 6063 T6 aluminium. The perforated panels are punched from a single sheet of 2mm thick 5052 or 5251 marine grade aluminium.

Protc by Prowler Proof has an aluminium frame with welded, seamless corners. The mesh is a single sheet of perforated aluminium, 1.7mm thick. Frames are available in over 300 colours.

What warranty do you offer on your security screens?

Panther Protect and Prowler Proof security screens and doors both come with 10-year manufacturer’s warranty. This covers product manufacture on the frame, mesh and powder coating. Locks are also covered by manufacturers warranties – 25 years for Lockwood locks by Assa Abloy.

What are the standard inclusions on your doors?

All our security doors come standard with triple locks and bug seals. Hinged doors come with soft door closers and three hinges, and sliding doors come standard with 4 rollers.

Diamond grille doors come standard with a keyguard.

Flyscreen doors come standard with a single point lock.

If you order multiple doors in a single order they will all be keyed alike.

What is a triple lock?

Security screen doors must have a triple lock to meet the Australian Standards. A triple lock has three locking points – that means that there are three locks that come out of the door and engage with the frame, at the top, middle and bottom. The three locks are connected by an internal rod, and all three locking points are engaged when you turn the key or a snib. By comparison, single locks (as used on flyscreen doors), have only one locking point (in the middle of the door), and can often be prised open.

Triple locks are standard on all our security doors - otherwise they wouldn't be security doors!. XXXphoto

What is a keyguard?

A keyguard is a clear plastic barrier that is fitted around the handle of your door lock to protect against tampering of the lock. They prevent intruders from accessing the lock on the inside by putting their fingers through the diamond grille. Keyguards are fitted to diamond grille security doors, and are not required for stainless steel mesh or perforated aluminium doors. XXXphoto

What maintenance is required for your screens?

Security screen mesh can act as a filter and trap dust. We recommend cleaning on a regular basis, around every 3 months in urban areas, to remove built up dust and keep your screens in the best possible condition. XXXphoto of panther wash

Will the screens have a midrail?

Most security screens and doors made by Prowler Proof and Panther Protect do not need a midrail. Oversized window screens may require a midrail or mullion (vertical midrail).

Flyscreen doors will always have a midrail to assist with maintaining the shape of the mesh and structure of the door. Large and wide flyscreen windows may require a mullion (vertical midrail) to assist in holding the shape.

Are your products made in Australia?

All products by Panther Protect, Prowler Proof and Decoview are made right here in Brisbane and on the Gold Coast, by Australian owned family companies. Southside Screens is also a small family business operating locally around Brisbane.   

10-year warranty on security screens

All security screens come with a 10 year manufacturer's warranty

 

Safety questions

10-year warranty on security screens

What types of security screens do you offer?

At Southside Screens we offer a choice of security screens and doors! We supply and install quality products made in South East Queensland from leading manufacturers Prowler Proof, Panther Protect, and Decoview. Security screens are available in stainless steel mesh, perforated aluminium, diamond grille, and lasercut aluminium.

Icon_warranty.png
Icon_warranty.png

Do security screens really work?

We’ve all heard people say that if someone really wants to break into your house, they’ll find a way in. While that might be true, most break-ins are a matter of opportunity. Security screens and security doors work by making your home a less attractive opportunity. Installed correctly, they also provide a physical barrier that makes it extremely difficult – if not impossible – for someone to break through the security screen. The quality of the screen and the installation are paramount – security screens must be manufactured and installed according to the Australian Standards. If you see a door advertised as a ‘barrier’ door, it’s not really a security door.

whole logo white.png
Icon_warranty.png

What standards do security screens need to meet?

Security screens doors need to meet Australian standards for construction of the doors and window screens (AS5039) and their installation (AS5040). AS5041 specifies the tests that screens need to pass to be classified as a security screen.

  • AS5039 sets the minimum requirements, and required performance for the manufacture of all types of hinged and sliding security doors and security windows.  The screens and grilles must be able to resist attempted break-ins, and it should be very difficult to slice through a screen or penetrate a grille.

  • AS5040 sets the minimum requirements for the installation of all types of security doors and windows. Security screens should be installed in a way that prevents an intruder prying the screen from its hinges or frame and gaining access to the house.

  • AS5041 sets out the required tests and methods of testing for security screen doors and windows. Key tests include the dynamic impact, jemmy, pull, probe, shear and knife shear tests.

Other relevant standards include:

  • AS3595 Construction of buildings in bushfire prone areas, which states the requirements to improve building resistance to bushfire attack.

  • Building Code of Australia Advisory note on the protection of openable windows, which states the requirements for fall prevention measures.

  • AS1170.2 Wind driven debris, which specifies the tests for simulating the effect of wind driven debris during a cyclone—although this is not required in Brisbane.

Icon_warranty.png
Icon_warranty.png

How do I know that the product complies with Australian Standards?

Compliant security screens and doors will have a AS5039 compliance label attached to the frame. XXinsert photo?

Compliant security screens and doors we sell are:

  • All Panther Protect products

  • Prowler Proof – ForceField

  • Prowler Proof – Protec

  • Prowler Proof – Diamond grille (welded and snaplock)

  • Decoview – most designs.

Prowler Proof Guardian screens meet the fall prevention requirements, but do not meet the requirements to be classified as security screens.  

Icon_warranty.png
Icon_warranty.png

What security screen mesh do you use?

Both Prowler Proof and Panther use 316 marine grade stainless steel mesh. 316 grade stainless steel provides added protection against corrosion, particularly against chlorides and salt, making it ideal for use in coastal South East Queensland.

Icon_warranty.png
Icon_warranty.png

Do you have aluminium security doors?

Both Decoview perforated aluminium doors and Prowler Proof Protec doors are made from a single sheet of aluminium.

Decoview perforated design doors have a frame made of high quality 6063 T6 aluminium. The perforated panels are punched from a single sheet of 2mm thick 5052 or 5251 marine grade aluminium.

Protc by Prowler Proof has an aluminium frame with welded, seamless corners. The mesh is a single sheet of perforated aluminium, 1.7mm thick. Frames are available in over 300 colours.

Icon_warranty.png
Icon_warranty.png

What warranty do you offer on your security screens?

Panther Protect and Prowler Proof security screens and doors both come with 10-year manufacturer’s warranty. This covers product manufacture on the frame, mesh and powder coating. Locks are also covered by manufacturers warranties – 25 years for Lockwood locks by Assa Abloy.

Icon_warranty.png
Icon_warranty.png

What are the standard inclusions on your doors?

All our security doors come standard with triple locks and bug seals. Hinged doors come with soft door closers and three hinges, and sliding doors come standard with 4 rollers.

Diamond grille doors come standard with a keyguard.

Flyscreen doors come standard with a single point lock.

If you order multiple doors in a single order they will all be keyed alike.

Icon_warranty.png
Icon_warranty.png

What is a triple lock?

Security screen doors must have a triple lock to meet the Australian Standards. A triple lock has three locking points – that means that there are three locks that come out of the door and engage with the frame, at the top, middle and bottom. The three locks are connected by an internal rod, and all three locking points are engaged when you turn the key or a snib. By comparison, single locks (as used on flyscreen doors), have only one locking point (in the middle of the door), and can often be prised open.

Triple locks are standard on all our security doors - otherwise they wouldn't be security doors!. XXXphoto

Icon_warranty.png
Icon_warranty.png

What is a keyguard?

A keyguard is a clear plastic barrier that is fitted around the handle of your door lock to protect against tampering of the lock. They prevent intruders from accessing the lock on the inside by putting their fingers through the diamond grille. Keyguards are fitted to diamond grille security doors, and are not required for stainless steel mesh or perforated aluminium doors. XXXphoto

Icon_warranty.png
Icon_warranty.png

What maintenance is required for your screens?

Security screen mesh can act as a filter and trap dust. We recommend cleaning on a regular basis, around every 3 months in urban areas, to remove built up dust and keep your screens in the best possible condition. XXXphoto of panther wash

Icon_warranty.png
Icon_warranty.png

Will the screens have a midrail?

Most security screens and doors made by Prowler Proof and Panther Protect do not need a midrail. Oversized window screens may require a midrail or mullion (vertical midrail).

Flyscreen doors will always have a midrail to assist with maintaining the shape of the mesh and structure of the door. Large and wide flyscreen windows may require a mullion (vertical midrail) to assist in holding the shape.

Icon_warranty.png
Icon_warranty.png

Are your products made in Australia?

All products by Panther Protect, Prowler Proof and Decoview are made right here in Brisbane and on the Gold Coast, by Australian owned family companies. Southside Screens is also a small family business operating locally around Brisbane.   

Icon_warranty.png
Icon_warranty.png

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Are the screens pet proof?

The mesh in Panther Protect, ForceField, Protec and Guardian screens is completely pet-proof. Normal fibreglass flyscreen mesh, however, is no match for sharp pet claws! Pet-mesh can be installed on flyscreen doors and windows if you need additional pet protection.

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Style questions

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Keep your visitors in the know. Want to make this content your own? Just add your images, text and links, or connect to data from your collection.

Are the screens pet proof?

The mesh in Panther Protect, ForceField, Protec and Guardian screens is completely pet-proof. Normal fibreglass flyscreen mesh, however, is no match for sharp pet claws! Pet-mesh can be installed on flyscreen doors and windows if you need additional pet protection.

Trending! Connect Data From Your Collection

Keep your visitors in the know. Want to make this content your own? Just add your images, text and links, or connect to data from your collection.

 

Services questions

What types of security screens do you offer?

At Southside Screens we offer a choice of security screens and doors! We supply and install quality products made in South East Queensland from leading manufacturers Prowler Proof, Panther Protect, and Decoview. Security screens are available in stainless steel mesh, perforated aluminium, diamond grille, and lasercut aluminium.

Did You Know? You Can Customize This Content

Keep your visitors in the know. Want to make this content your own? Just add your images, text and links, or connect to data from your collection.

Are the screens pet proof?

The mesh in Panther Protect, ForceField, Protec and Guardian screens is completely pet-proof. Normal fibreglass flyscreen mesh, however, is no match for sharp pet claws! Pet-mesh can be installed on flyscreen doors and windows if you need additional pet protection.

Trending! Connect Data From Your Collection

Keep your visitors in the know. Want to make this content your own? Just add your images, text and links, or connect to data from your collection.